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FREQUENTLY ASKED QUESTIONS
UK orders are sent via Tracked 48. You’ll receive tracking details by email once your order has been dispatched.
Yes. UK delivery is complimentary on orders over £40 and £3.99 on orders below £40.
Yes. International delivery options and prices are displayed at checkout. Customs charges or local taxes may apply.
Unused and unopened products can be returned within 30 days of delivery. Please contact us hello@polished-london.com before returning your order.
Contact us as soon as possible. We cannot guarantee changes once your order has been processed or dispatched.
Our peroxide-free formulas are designed to offer a gentler whitening experience. Discontinue use if irritation occurs.
Please consult your dentist, doctor or midwife before using whitening treatments.
Yes. Polished London is vegan-friendly, cruelty-free and PETA approved.
